'Network errors' during installation of update

[Enderson]

Hi Andrew, I´m still waiting some some answer about my update problens.

[Enderson]

I had to reboot my PC so now it´s all clean and free from previous Rewards instalations but I still can´t update the software. What I supose to do now?

[bnapper]

I have tried deleting any "mia" folders still held in admin installers temp directory - still cannot update Reward 2.5 from release 20 to release 21. The errors I receive (below) suggest unistalling Reward 2.5 via control panel - add/remove programs. This just produces an incomplete uninstall and produces the same error messages as the failed update...!!! - and leaves an unusable Reward 2.5 on the PC.

Error Message 1
The source installation package is out of sync with the client package. Try the installation again using a valid copy of the installation package "ReWarD2Setup.msi"
Error Message 2
Unable to uninstall old version of ReWarD. Please uninstall it yourself using Control Panel Add-Remove Programs before attempting to install this product.
Fatal error during installation.

Brian Napper - TPS Consult

[Geocentrix Support]

Enderson

We now have a solution for your problem at http://www.geocentrix.co.uk/forums/viewtopic.php?f=2&t=221

Sorry this has taken so long.

Andrew

[Enderson]

<Message moved to http://www.geocentrix.co.uk/forums/viewtopic.php?f=2&t=221#p371>

[Geocentrix Support]

This topic is now locked - please follow the related topic at http://www.geocentrix.co.uk/forums/viewtopic.php?f=2&t=221