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Product support

Do you need to update your licence key (dongle)?

Support status of Thales, Gemalto, Safenet, and Aladdin dongles

Licence key/dongle Support status
Supplier Product Form Appearance Colour
Standalone Network

Sentinel HL USB Sentinel HL USB key Purple Red Full support


USB Sentinel HASP HL Purple Red

Full support for v3.21 and later
Older keys need to be updated - see How to determine your licence key's version

HASP USB Aladdin HASP USB key Purple Red

No longer supported

Parallel port HASP parallel port key White Red

No longer supported

How to determine your licence key's version

  1. Open the Sentinel Admin Control Center
  2. Look for your key (dongle) in the table shown there.
  3. Keys provided by Geocentrix have the Vendor ID 48297.
  4. Look for the key's version under the heading 'Version'.
  5. If you have a Safenet HASP HL USB earlier than v3.21:
    1. Download this firmware update (FirmwareUpdate.exe) to a temporary folder on your PC
    2. Make sure the dongle is attached to your PC
    3. Run the update by double-clicking on it
    4. The key will be updated to v3.21.
  6. Repeat steps 1-4 above to confirm the key has been updated.

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