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Product support
Problem communicating with security key on Toshiba laptop |
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Article: |
650
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Title: |
Problem communicating with security key on Toshiba laptop
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Situation: |
ReWaRD displays the message "The security key is not one supplied
by Geocentrix" when run on a Toshiba laptop. This is caused
by the parallel port on Toshiba laptops not operating fast enough
to allow proper communication between ReWaRD and the security key
(dongle).
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Solution: |
Download the Aladdin
Device Driver Installation Utility program (www.geocentrix.co.uk/downloads/reward/kb650/hinstall.exe,
1.10MB) from the Geocentrix website. Save the file in a temporary
folder on your hard disk. (This program is also provided on the Geocentrix
Software CD, in the folder Tools\HASP\Drivers.)
Run the utility program as described below:
- Click the Start button on Windows taskbar and then choose Run...
- Click the Browse button
- Navigate to the temporary folder where you saved hinstall.exe
and select it
- Click Open, whereupon the text in the Open box will change
to "<Folder>\hinstall.exe" (where <Folder>
represents the pathname of the folder where you saved the file)
- Add the following text after the trailing quote mark: -i -portdelay=400.
The text in the box should now read "<Folder>\hinstall.exe"
-i -portdelay=400
- Click OK to run the installation utility
- Run ReWaRD to check that communication with the security has
been established
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Product: |
ReWaRD 2.5
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Operating systems(s): |
Windows 95, Windows 98, Windows Me, Windows NT4, Windows 2000
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Date created: |
23 August 2001
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Last modified: |
23 August 2001
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Online article: |
www.geocentrix.co.uk/support/kb/650.html
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